Rasheeda S. Williams

Cima Tax Pro / YOUR PROFESSIONAL DESK

Rasheeda S. Williams

Founder, CEO & Tax Professional

CIMA PROFESSIONAL PARTNERSHIPS

Build A Practice.
With Intention.

Professional software is the beginning. A clear process, continued education, and dependable communication help you put it to work.

THE SERVICE BUREAU APPROACH

Your Business.
A More Connected Foundation.

Cima Tax Pro brings software access, partner onboarding, and educational resources into one professional relationship. Explore a path that fits where you are today—and understand its responsibilities before you begin.

Discuss your practice
SOFTWAREEDUCATIONCIMATAX PROSUPPORTONBOARDING

FIND YOUR STARTING POINT

Where Are You
In Your Tax Journey?

These paths begin with a conversation. Package availability, eligibility, fees, and responsibilities are confirmed in your written agreement.

01

New Tax Preparers

Build your foundation with a clear introduction to the partner process, software access, and educational resources.

  • Discuss PTIN and onboarding requirements
  • Understand the return-review arrangement
  • Learn where training and support live
Discuss getting started
03

Resellers & Bureau Leaders

Discuss the structure behind building and supporting a professional network.

  • Confirm available partnership permissions
  • Map onboarding and team responsibilities
  • Review fee and renewal arrangements
Discuss a partnership

BEFORE YOU COMMIT

A Clear Offer.
No Guesswork.

Your decision should rest on the details that matter to your business.

The Actual Software

Confirm the product, tax year, supported returns, office access, and device requirements.

The Complete Costs

Review setup and renewal charges, applicable transaction fees, splits, and payout conditions.

The Support Relationship

Know your primary contact, where to request technical help, and how issues are escalated.

The Operating Responsibilities

Understand agreements, credentials, education, review arrangements, and customer-data obligations.

FROM INTEREST TO ONBOARDING

One Step At A Time.

01

Find The Right Fit.

Discuss your experience, business model, and software requirements.

02

Review The Agreement.

Confirm eligibility, fees, responsibilities, and the available package before enrollment.

03

Complete Onboarding.

Follow the assigned checklist, receive confirmed access, and attend the required orientation.

Software activation follows the provider’s onboarding process. Payment alone does not confirm access. Current training schedules are provided through your assigned partner contact.

A FEW GOOD QUESTIONS

Start Informed.

Do I need a PTIN or EFIN?

Your requirements depend on your role. Paid federal return preparers generally need their own PTIN. EFIN applies to authorized e-file providers. We’ll discuss the requirements for the intended arrangement; participation in a program does not replace IRS authorization.

Read the IRS explanation ↗

Can I see pricing before enrolling?

Yes. Request the current package details and full fee schedule before committing. The written agreement should identify upfront and renewal costs, applicable transaction charges, and each party’s responsibilities.

Does joining guarantee earnings?

No. Results depend on your customers, production, expenses, skills, and the terms of your agreement. Evaluate the business using realistic costs and activity assumptions.

Where do existing partners get support?

Start with your assigned Cima contact for onboarding and account questions. Use the provider ticket portal for technical issues. The Partner Resources page organizes those destinations.

LET’S MOVE FORWARD

Build With Clarity.

Let’s discuss your practice and the partnership that fits.

Start a conversation

FIND YOUR ROLE

Your Journey, In Focus.

Tax Preparer

Start with your intended responsibilities, required credentials, training plan and approved filing arrangement.

Explore my next step ↗

Tax Office

Review software scope, team roles, written preparer agreements, equipment and onboarding before choosing an offer.

Explore my next step ↗

Service Bureau

Explore authorized software distribution and support coordination. Sub-bureau appointments, resale scope and compensation require specific written confirmation.

Explore my next step ↗

The Business Behind Your Business.

Tax Office Marketing, Tax Business Branding, Tax Office Website Services and Tax Professional Business Systems: complementary specialist services provided by Tax Branding Pro.

Tax Branding Pro · Coming soon ↗

CIMA, DECODED

Big Words.
Plain Answers.

You don’t have to know the vocabulary to belong here. Tap a term for a quick explanation, then ask us how it applies to you.

Service bureau

A business relationship that may combine access to tax software with onboarding, training, and support for other tax offices. The exact services, fees, and responsibilities depend on the written agreement. It is not, by itself, an IRS professional credential.

Reseller

A business that offers another company’s software under an authorized sales arrangement. Ask who supplies the software, who provides support, and which fees or restrictions apply.

Onboarding

The steps that get you ready to begin: reviewing your agreement, completing required account information, receiving approved access, and learning the workflow. An inquiry alone does not enroll you.

ERO

Electronic Return Originator: an authorized IRS e-file provider that starts the electronic submission of a tax return. This describes an e-file role, not a promise of tax expertise. Read the IRS definition ↗

PTIN & EFIN

A PTIN identifies an individual paid tax return preparer. An EFIN identifies an approved IRS e-file provider. They serve different purposes; having a PTIN does not itself authorize an office to e-file. Compare them at the IRS ↗

Professional tax software

Tools used to prepare and manage tax returns. Available features, supported returns, licensing, training, and support vary by product and package. Ask for a demonstration and written terms for the specific offer.

A quick guide, not personalized tax advice. Program details are defined in your agreement.